Thank you for shopping with Divine Sensations!
All orders will be shipped within 4-8 business days after purchase. Business days are Monday-Friday weekends are excluded.
Lost and Stolen Packages
If your package has been confirmed via USPS delivered and you did not receive it you must file a claim with USPS as I am not responsible for lost or stolen packages.
Once you file a claim with USPS the driver on your route will investigate to ensure it was not accidentally delivered to the wrong address which is the case majority of the time.
If you decide to file a claim through Paypal your tracking number is automatically uploaded which will state that your package was indeed delivered. The only time that I will resend or refund is when tracking confirms that the package was lost/delayed during transit and not for any packages that states delivered in mailbox/porch/reception etc.